NeoMonarch.
Start a build

Gangway

Bring new business customers aboard in days, not weeks: AI agents collect and verify their documents, explain the contract in plain language, and keep every version on a tamper-evident record both sides can check.

Who it’s for

B2B teams in financial services, insurance, health plans and distribution whose onboarding stalls on missing documents and contract back-and-forth.

  • For financial services, insurance, health plans, distribution and B2B software
  • Builds on Monarch AgentGate and the AI security + BYO-LLM gateway
Two business people reviewing a printed contract at a table
The problem

Onboarding a business customer shouldn’t take seven weeks.

Most of that time is spent waiting: for a missing tax form, an expired certificate, a signed redline, or an answer to “what does this clause mean?”. Gangway hands the waiting to AI agents, so your team works on exceptions instead of email threads.

of financial institutions lost clients to slow onboarding in 2025.
70%
Fenergo, 2025
and $14,700 to onboard one commercial client.
49 days
Celent research for nCino
of business users find contracts hard or impossible to understand.
~90%
WorldCC, 2025
systems hold contract data in the average company, cut off from onboarding.
24
WorldCC, 2025

How Gangway works

From invite to proof
  1. Invite

    Send your customer one link. Gangway works out which documents you need from their type of business and the contract you are agreeing.

  2. Collect and chase

    Agents request each document, read it, check it against your rules, and follow up for anything missing, wrong or about to expire.

  3. Verify

    Company registration, tax IDs and ownership are checked through trusted verification providers.

  4. Agree

    Both sides work in one deal room. Redlines are checked against your playbook, and every clause comes with a plain-language explanation.

  5. Approve

    Your team reviews in one console, with the evidence behind every finding. People decide; agents prepare the work.

  6. Prove

    Every document, version and explanation is sealed in a timestamped record that either side can verify later.

What Gangway does

Capabilities
  1. Document intake

    Collect, read and validate onboarding documents and images, from tax forms to licences.

  2. Agents that chase

    Follow up with the customer for anything missing or expired, so your team does not have to.

  3. Business verification

    Plug-in checks for company registration, tax IDs and ownership.

  4. Shared deal room

    One workspace for both parties, with redlines against your playbook and plain-language clause explanations.

  5. Verifiable versions

    Every document and contract version hash-chained and timestamped, so either side can prove what was agreed.

  6. Contract to onboarding

    Agreed terms turn into onboarding tasks and document requests automatically.

Built with these accelerators

Gangway by industry

Where it fits

Financial services

Commercial onboarding, loan closing and covenant monitoring for banks, credit unions and lenders.

  • Collect and verify business documents and beneficial-ownership records
  • Chase closing conditions and missing loan documents
  • Request and check covenant certificates and financial statements on schedule
  • A ready due-diligence pack for your third-party risk review

Insurance

Broker and MGA onboarding, delegated-authority reporting and commercial claims intake.

  • Onboard brokers and agents with licences checked
  • Ingest and reconcile bordereaux from coverholders and MGAs
  • Turn claim emails, ACORD forms and attachments into a complete file
  • Flag claims with potential for recovery

Health plans and TPAs

Employer groups, brokers and providers onboarded with fewer rejected files.

  • Turn employer census and plan documents into a validated 834 enrollment file
  • Prepare provider contracts for claims-system setup
  • Keep provider directory data attested and current, with evidence
  • Onboard brokers with documents and agreements in one place

Gangway prepares and routes work. Coverage and medical-necessity decisions stay with your clinicians.

Distribution and wholesale

Dealers, resellers and suppliers onboarded with tax forms, insurance and terms in place.

  • Collect W-9s, resale certificates and certificates of insurance
  • Re-request certificates before they expire
  • Turn agreed payment terms and pricing into account setup
  • Send onboarded suppliers into buyers’ procurement catalogs with Monarch PunchOut

B2B software and services

Enterprise customers onboarded without weeks of security questionnaires and contract email.

  • Collect security questionnaires, data processing agreements and insurance requirements
  • Explain your contract terms in plain language to the customer’s team
  • Turn agreed SLAs and milestones into the implementation plan
Trust and audit

A record both sides can prove.

Every document, contract version and AI explanation is hash-chained and stamped by an independent timestamp authority. Either party can check the record later without relying on the other, and without running a blockchain.

  • Tamper-evident version history for every document and contract
  • A verification receipt either side can check independently
  • Optional anchoring to an EU qualified electronic ledger for cross-border deals
  • Every agent’s identity, permissions and actions logged through Monarch AgentGate
  • Your choice of AI model and where your data stays, through the BYO-LLM gateway
  • People approve every decision; agents draft and route

Have something to build? Let’s talk.

Start a build