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Commerce 360

Launch-ready
A shopper paying at a store counter with a smartphone

Conversational and omnichannel commerce — storefront, chat, voice ordering, an order desk and agent-ready APIs for buyers’ AI.

Who it’s for

Retailers, distributors and B2B sellers who want every channel — including AI shopping agents — running on one platform.

  • 3,350+ automated Java tests
  • MCP + UCP endpoints
  • BYO-LLM gateway
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What Commerce 360 does

Capabilities
  1. Omnichannel order desk

    Web, chat, voice and agent orders land in one desk with shared fulfilment, returns and reporting.

  2. Agent-ready commerce

    MCP and UCP endpoints let buyers’ AI assistants search, quote and order under clear spending rules.

  3. Conversational storefront

    Customers reorder, track and ask questions in chat or by voice (the VoiceCart channel).

  4. AI security & BYO-LLM

    Bring your own model through a gateway with prompt, data and spend controls built in.

  5. B2B procurement

    PunchOut (cXML / OCI) so buyers order from inside their procurement systems.

  6. Finance features

    Invoicing, payments and the reporting finance teams need from day one.

Built with these accelerators

Read: Agent-ready commerce: letting buyers’ AI shop through MCP

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