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Industries

Where the paperwork is heaviest, we take it out.

Onboarding, documents, reconciliation and orders: the work between companies that slows every regulated and high-volume business. Here is where our platforms and agents fit.

An advisor meeting business clients at a desk

Banking & Financial Services

Commercial onboarding, lending operations and covenant monitoring, without weeks of document chasing.

What slows you down

  • Commercial onboarding takes weeks, and slow onboarding loses clients
  • Covenant certificates and closing conditions are chased by email
  • Every AI tool goes through a third-party risk review

How we help

  • GangwayCollects and verifies business documents, and chases what is missing.
  • InsightProPlain-language questions over portfolio and pipeline data.
  • Commerce 360Agent-ready APIs with spending rules for B2B payments and ordering.
An agent reviewing paperwork with a client

Insurance

Broker and MGA onboarding, delegated-authority reporting and commercial claims intake.

What slows you down

  • Brokers and coverholders onboard over email and spreadsheets
  • Bordereaux arrive late and in many formats
  • Commercial claims arrive as emails with forms and attachments

How we help

  • GangwayBroker onboarding with licences checked and agreements explained.
  • InsightProAsk questions of premium, claims and bordereaux data.
A member services agent with a headset reviewing files

Healthcare & Health Plans

Employer groups, brokers and providers onboarded with fewer rejected files and cleaner data.

What slows you down

  • Employer enrollment files are rejected for small errors
  • Provider directories drift out of date
  • Provider contracts are loaded into claims systems by hand

How we help

  • GangwayTurns census and plan documents into validated enrollment files.
  • InsightProPlain-language questions over membership and claims data.

Our agents prepare and route work. Coverage and medical-necessity decisions stay with your clinicians.

A gowned technician walking through a pharmaceutical cleanroom

Life Sciences & Pharmaceuticals

Traceable supply chains, faster partner qualification and document-heavy quality work, with evidence.

What slows you down

  • Lot and serial numbers must be traceable across distributors and pharmacies
  • Supplier, distributor and site qualification runs on paper and email
  • Quality and regulatory documents need versioned, auditable review

How we help

  • StowageLot, serial and expiry tracking with first-expiry-first-out picking.
  • GangwaySupplier and distributor qualification with a tamper-evident record.
  • BackstockInventory, purchasing and finance across entities.

Our tools support your validated processes; they don’t replace your quality system or regulatory sign-off.

An engineer in safety gear at a CNC machine on a factory floor

Manufacturing

From supplier onboarding to finished goods: purchasing, inventory and demand you can plan around.

What slows you down

  • Supplier onboarding and certifications are tracked in spreadsheets
  • Purchase orders, invoices and receipts are matched by hand
  • Demand and inventory are planned from stale data

How we help

  • BackstockERP: purchasing, inventory, finance and P&L in one system.
  • StowageReceiving, putaway and picking for raw materials and finished goods.
  • InsightProForecasts and plain-language questions over operations data.
  • GangwaySupplier onboarding with certificates checked and renewed.
Staff and a forklift working between tall warehouse shelves

Wholesale Distribution

Every order channel, dealer onboarding and a warehouse that keeps up, on one set of platforms.

What slows you down

  • Orders arrive from web, phone, procurement systems and now AI assistants
  • Dealer and customer onboarding, terms and credit take weeks
  • Picking at volume runs on systems that take years to implement

How we help

  • Commerce 360Every channel on one order desk, including buyers’ AI.
  • WharfB2B commerce with contract pricing, quotes and net terms.
  • StowageWarehouse management with AI slotting and picking.
  • GangwayDealer and customer onboarding in days, not weeks.
A shopper paying at a store counter with a smartphone

Retail & Consumer Goods

Stores, online and the back office on platforms built to work together.

What slows you down

  • Customers buy across stores, web, chat and AI assistants
  • Inventory, finance and store P&L live in separate tools
  • Returns and fraud eat into margin

How we help

  • WharfA native commerce engine behind any storefront.
  • Commerce 360Chat, voice and agent channels on one order desk.
  • BackstockInventory, purchasing, finance and store P&L.
  • ShipTrackBranded tracking, returns and fraud rules.
Grain being loaded into the hold of a bulk carrier at a port

Energy & Commodities

Counterparty onboarding, contract and shipping documents, and forecasts for volatile markets.

What slows you down

  • Counterparty KYC and credit checks slow down new business
  • Bills of lading, certificates and invoices are reconciled by hand
  • Forecasts and exposure reports are built in spreadsheets

How we help

  • GangwayCounterparty onboarding with verification and versioned contracts.
  • InsightProPlain-language questions over positions, volumes and prices.
  • BackstockInventory and finance across entities and locations.
A warehouse worker checking parcels on shelves with a tablet

Transportation & Logistics

Branded tracking, returns and multi-client warehousing for carriers, 3PLs and shippers.

What slows you down

  • Customers expect live tracking and self-service returns
  • Claims and exceptions are handled by email
  • Third-party warehouses bill many clients with different rules

How we help

  • ShipTrackBranded tracking, returns and fraud rules, multi-tenant.
  • StowageMulti-client warehousing with per-client rules and billing.
  • InsightProPlain-language questions over shipments and service levels.
A bright open-plan software office

Technology & SaaS

Multi-tenant provisioning, billing and safe releases, so you build your product instead of plumbing.

What slows you down

  • Tenancy, billing and provisioning get rebuilt for every product
  • Releases to one customer at a time are hard to do safely
  • Enterprise buyers ask for SDKs in their language

How we help

  • ShipyardTenant lifecycle, Stripe Connect billing and edge routing.
  • FeatureIQFeature flags and per-tenant rollouts.
  • InsightProProduct and customer analytics in plain language.

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